Implementation of a secure client-messaging: 9 pitfalls to avoid 💡
Here are the 9 pitfalls to avoid when evaluating and integrating a technology solution to secure exchanges with your clients: 1. Hasty Selection of Non-Scalable Solutions: Opting for a solution without considering scalability can lead to costly transitions. Savvy companies evaluate future growth potential, preserving the initial investment. Example: Choosing a messaging platform that doesn't support integration with other crucial tools, limiting scalability as the company grows. 2. Ignoring In-Depth User Needs Analysis: Effective technologies precisely meet user needs. Skipping thorough analysis can result in unused features and minimal adoption. Understand business processes and tailor the technology accordingly. Example: Implementing a messaging solution with complex but unused features (or very difficult to use), creating resistance to adoption. 3. Neglecting Training: Even the best technology will fail if users don't adopt it. Invest in robust training to ensure widespread